Distance Sales Agreement

1. Parties

This Distance Sales Agreement ("Agreement") is entered into between the seller ("Seller") whose details are provided below and the buyer ("Buyer") who purchases products or services electronically through the Seller’s website marinabelous.com, in accordance with the provisions of the Republic of Turkey’s Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts.

Seller Information:

• Title: ATİLLA ALP MARANGOZOĞLU (Sole Proprietorship)

• Address: Gayrettepe Mah. Ayazmaderesi Cad., Şener Apt. NO:9/5, Beşiktaş, İstanbul

• Phone: +90 542 464 5514

• Email: info@marinabelous.com

• Tax ID No. (VKN): 6120145416
   

2. Subject of the Agreement

This Agreement governs the rights and obligations of the Parties regarding the sale and performance of the following products and services purchased by the Buyer through the Seller’s website:

1. Digitally delivered products (online training videos, documents, self-study materials, etc.).

2. Online services (one-on-one coaching sessions, group coaching, workshops, events, and training).

3. In-person services (one-on-one coaching sessions, group coaching, workshops, events, and training).
    

3. Nature and Delivery of Services

3.1. Digital Products

Upon purchase and payment confirmation, access to digital products is provided within 48 hours at the latest via a unique access link sent by email or through an online platform. Access to digital products is deemed provided once the Buyer receives the access link via email or through the platform. The Buyer is obliged to notify the Seller in writing (via info@marinabelous.com) within 7 days of identifying any technical issues with access. Conditions regarding the right of withdrawal are specified in Article 5.2. The start of use of digital content (e.g., downloading the content or consuming more than 10% of it) is defined on the relevant product page and results in the loss of the right of withdrawal.

​3.2. Online and In-Person Services

For group activities, events, or live workshops, the date, time, and (for in-person services) location are clearly specified in the product description or sales page. For one-on-one coaching sessions, the date and time are mutually agreed upon before or after purchase and confirmed via email (to info@marinabelous.com). The service is provided at the agreed date and time through an online platform (e.g., Zoom, Skype, or a dedicated platform) or in person. Postponement of participation in group events or workshops may not be possible due to participant numbers or organizational requirements; in such cases, the conditions specified in Article 5.3 apply.
3.3. Technical Issues

The Seller is not responsible for delays caused by technical issues beyond the Seller’s control (e.g., internet service provider issues, platform failures, or payment system problems). The Buyer may request a resolution by notifying the Seller within 7 days of identifying a technical issue. The Seller is obliged to resolve the issue as soon as possible.
3.4. Buyer’s Obligation to Participate

The Buyer is obliged to attend scheduled online or in-person services (sessions, workshops, events) at the agreed date and time. In case of non-attendance ("no-show"), the conditions specified in Article 5.3 apply.

​

4. Payment Terms

The Buyer completes the purchase using a credit card, debit card, or other online payment methods provided by the Seller. Upon completion of the payment, the Buyer is notified of payment confirmation and order details via email. All prices are in Turkish Lira (₺) and include the applicable VAT (20%). The tax rate may vary in accordance with applicable legislation.

4.1. Failed Payments

If a payment is rejected or not completed by the Buyer’s bank or payment system, the Seller is exempt from the obligation to provide the service. The Buyer must immediately notify the Seller of a failed payment and take necessary steps to resolve the issue.

​

5. Right of Withdrawal, Cancellation, and Refund Conditions

5.1. General Right of Withdrawal

The Buyer has the right to withdraw from the contract for digital products and online services without a fixed date (e.g., recorded online courses) within 14 (fourteen) days without stating any reason and without incurring penalties, pursuant to Article 9 of the Regulation on Distance Contracts (Mesafeli Sözleşmeler Yönetmeliği). This period starts from the moment of purchase (payment), when the contract is deemed concluded. To exercise the right of withdrawal, the Buyer must notify the Seller in writing (via email to info@marinabelous.com) within this period. The withdrawal notification is valid even if submitted on the last day of the 14-day period.
For live events and services with a fixed date (e.g., in-person and online workshops, networking events, one-on-one sessions with a scheduled time), the 14-day right of withdrawal does not apply pursuant to Article 15(ğ) of the Regulation on Distance Contracts, as these services are tied to a specific date or period. The Buyer expressly agrees that the withdrawal provisions (Articles 9–14 of the Regulation) do not apply to such services and confirms this prior to completing the purchase (via checkbox on marinabelous.com or email confirmation).

​

5.2. Loss of Right of Withdrawal for Digital Content

The right of withdrawal is lost with the Buyer’s explicit consent and upon fulfillment of all the following conditions:

• The digital content provided by the Seller (e.g., online training materials, videos, documents, access links) must have been delivered before or immediately after the contract is established.

• Prior to delivery, the Buyer must have explicitly confirmed, separately, that starting to use the digital content will result in the loss of the right of withdrawal.

• The Seller must have electronically confirmed receipt of this consent.

• The Buyer must have started using the digital content (e.g., downloading, viewing, accessing, or logging into the platform). The start of use is defined on the relevant product page and is deemed to have occurred in the following cases: (a) the Buyer logs into the platform; (b) the Buyer downloads or plays the content; (c) the Buyer consumes more than 10% of the content.

 

5.3. Right of Withdrawal and Cancellation for Scheduled Services

Online Products and Recorded Courses (Without Fixed Date):
The Buyer has the right to withdraw from the contract within 14 (fourteen) days without stating any reason and without incurring penalties, pursuant to Article 9 of the Regulation on Distance Contracts (Mesafeli Sözleşmeler Yönetmeliği). This period starts from the moment of purchase (payment), when the contract is deemed concluded. To exercise the right of withdrawal, the Buyer must notify the Seller in writing (via email to info@marinabelous.com) within this period. The withdrawal notification is valid even if submitted on the last day of the 14-day period. The paid amount is refunded within 14 days in Turkish Lira (₺), including 20% VAT, via the original payment method or another agreed method. For international customers paying in Euro (€), the refund is converted at the bank’s exchange rate at the time of refund. Personal reasons, such as lack of time, loss of interest, or technical issues on the Buyer’s side (e.g., internet or device failures), do not constitute grounds for a refund outside the 14-day period.
The right of withdrawal is lost if the Buyer expressly consents to the provision of the service before the end of the 14-day period and acknowledges that starting use (e.g., viewing more than 10% of the content) results in the loss of this right (confirmed via email or checkbox on marinabelous.com).
Live Events and Services with Fixed Date (Online and In-Person):
Pursuant to Article 15(ğ) of the Regulation on Distance Contracts, the 14-day right of withdrawal does not apply to services performed on a specific date or period, such as in-person and online workshops, networking events, and one-on-one sessions (online or in-person). The Buyer expressly agrees that the withdrawal provisions (Articles 9–14 of the Regulation) do not apply and confirms this prior to completing the purchase (via checkbox on marinabelous.com or email confirmation). No refunds are provided, including in cases of non-attendance (“no-show”), as the organization of events and sessions under the Marina Belous brand requires advance expenses for venue rental, food/beverage organization, and material preparation.
If the Seller cancels the event or session due to force majeure (e.g., illness, natural disasters), the Buyer is notified immediately and may request a full refund in Turkish Lira (₺), including 20% VAT, or rescheduling.
Other Provisions:
Matters not regulated by this Policy are governed by the legislation of the Republic of Turkey.​
 

5.4. Refund Process

Refunds, as provided in clauses 5.1 and 5.3 (for online products and recorded courses within the 14-day right of withdrawal or in case of cancellation of live events/sessions by the Seller due to force majeure), are processed within 14 days from the date the Seller receives the Buyer’s written withdrawal notification (via email to info@marinabelous.com). Refunds are made in Turkish Lira (₺), including 20% VAT, using the original payment method (card refunds may take an additional 10–14 business days depending on the Buyer’s bank) or another method agreed with the Buyer. For international customers paying in Euro (€), the refund is converted at the bank’s exchange rate at the time of refund. The Seller notifies the Buyer of receipt of the withdrawal request within 24 hours. For live events and services with a fixed date (online and in-person), no refunds are provided, except in cases of cancellation by the Seller due to force majeure, as specified in clause 5.3.

 

5.5. Other Products and Services

Cancellation and refund conditions for products such as online course packages, events, or other special training formats are primarily specified on the relevant product sales page on marinabelous.com and additionally governed by clauses 5.1 and 5.3 of this Contract. In case of discrepancies, the conditions stated on the product sales page take precedence. For online products and recorded courses, the 14-day right of withdrawal applies as stated in clause 5.1. For live events and services with a fixed date (online and in-person), the right of withdrawal and refunds do not apply pursuant to Article 15(ğ) of the Regulation on Distance Contracts, as specified in clause 5.3. The Refund and Cancellation Policy, Privacy Policy, KVKK Personal Data Protection Notice, and other relevant policies available on the marinabelous.com  form an integral part of this Agreement. Matters not regulated by this Policy are governed by the legislation of the Republic of Turkey.

​

6. Rights and Obligations of the Parties

6.1. The Seller is obliged to provide the service as promised, in the specified quality and timeframe, to provide necessary information and documents, to comply with confidentiality and KVKK regulations, to regulate the right of withdrawal, and to process refunds on time.

6.2. The Buyer is obliged to provide accurate and complete contact information, fulfill payment obligations, attend scheduled services on time (or notify cancellation in a timely manner), comply with digital content license terms (Article 7), and adhere to platform usage rules.

6.3. The Buyer may use purchased digital products or services solely for personal use. The Buyer may not share, transfer, sell, rent, or reproduce access information for products or services with third parties.

​

7. Intellectual Property Rights

7.1. The "Neurographica" method was developed by Pavel Piskarev. The Seller, as a certified instructor, provides this method along with original training programs, content, documents, drawings, and materials. All content provided by the Seller (text, visuals, videos, audio recordings, documents, drawings, training programs, etc.) is protected under Law No. 5846 on Intellectual and Artistic Works, and all financial rights belong to the Seller.

7.2. This content is licensed for personal use only, non-transferable, and non-sublicensable. Without the Seller’s written permission, the Buyer may not copy, reproduce, distribute, rent, sell, create derivative works, or use the content for commercial purposes.

7.3. In case of violation of this article, the Seller reserves the right to immediately terminate access, initiate legal proceedings for damages, and refer the matter to relevant authorities.

7.4. Consequences of Intellectual Property Infringement

If the Buyer or third parties use, reproduce, distribute, or sell the content without permission, the Seller may: (a) immediately terminate the Buyer’s access to products/services without refund; (b) claim compensation for damages and lost profits; (c) initiate legal and criminal proceedings under Law No. 5846.

​

8. Warranty and Limitation of Liability

8.1. The Seller undertakes to provide digital platforms and services technically and to deliver purchased training/coaching services professionally. However, the results of coaching, consulting, or Neurographica training, such as personal development, awareness, emotional state, business/financial outcomes, or other specific results, depend on the Buyer’s personal effort, participation, background, commitment, and individual characteristics. The Seller does not provide explicit or implied guarantees regarding specific results or problem resolution.

8.2. Absence of Medical or Psychological Guarantees

Coaching, Neurographica, and other training services are not medical or psychological services. The Buyer acknowledges that these services do not replace medical or psychological treatment and undertakes not to expect specific medical or psychological results from these services.

8.3. Health Responsibility

The Buyer is responsible for consulting a healthcare professional before participating in coaching or Neurographica services if they have existing medical or psychological conditions. The Seller assumes no responsibility for the Buyer’s health condition.

 

9. Dispute Resolution

9.1. Disputes arising from this Agreement shall first be resolved through direct negotiation between the Parties. If the dispute cannot be resolved in this manner, the Buyer may apply to the Consumer Arbitration Committees or Consumer Courts in the place of their residence or where the transaction was conducted, in accordance with Law No. 6502 on Consumer Protection and related legislation.

9.2. Consumer Arbitration Committee Threshold

For disputes with an amount below 104,000 TL (or the current threshold for the relevant year), applications may be made to Consumer Arbitration Committees; for disputes exceeding this amount, applications may be made to Consumer Courts.

​

10. Personal Data Protection (KVKK)

10.1. The Buyer’s personal data is processed and stored in accordance with Law No. 6698 on Personal Data Protection, solely for the purposes of providing the service, ensuring communication, and fulfilling legal obligations.

10.2. Such data may be used for advertising or marketing purposes only with the Buyer’s explicit consent.

10.3. Detailed purposes of processing, legal grounds, data sharing, and your rights are explained in the KVKK Clarification Text and Privacy Policy available on marinabelous.com.

10.4. Data Deletion Request

The Buyer may request the deletion of their personal data by submitting a written request to info@marinabelous.com, including identifying information such as name, surname, and order number. Requests are evaluated within 30 days in accordance with Article 13 of KVKK, but data required to be retained due to legal obligations (e.g., tax records) is excluded from this scope.
 

11. Force Majeure

The Parties are not responsible for the failure to fulfill the Agreement’s obligations on time or at all due to circumstances beyond their control, such as natural disasters, fires, wars, terrorism, epidemics, extraordinary government interventions, or significant infrastructure and communication disruptions ("Force Majeure"). The force majeure situation is notified in writing by one Party to the other. This situation may lead to the postponement or termination of the Agreement. Obligations are suspended during the force majeure period and resume once it ends.

​

12. Effectiveness and Acceptance

This Agreement is deemed established electronically when the Buyer completes the order on the Seller’s website (by clicking the “Purchase” button). The Buyer declares and undertakes that they have read, understood, and accepted all provisions of this Agreement before completing the order. All annexes to the Agreement (specific conditions on product description pages, Refund and Cancellation Policy, Privacy Policy, KVKK Personal Data Protection Notice) are an integral part of this Agreement.

The Seller may unilaterally update this Agreement; updates take effect from the date of publication on the marinabelous.com website. Significant changes to the Agreement are notified to the Buyer via email or through announcements on the marinabelous.com website before taking effect.

​

Last Updated: August 15, 2025